RISKING LIFE AND LIMB IMPACT OF THE PANDEMIC ON ECONOMIC SITUATION OF BPO WORKERS AND THEIR FAMILIES AND THE NEED FOR SOCIAL PROTECTION
by BPO Industry Employees Network
This report aims to shed light on the need for a more inclusive and comprehensive social protection program during the pandemic. Particularly, the interviews centered on the following issues: 1) The impact of the pandemic on jobs and rights of BPO workers and their families 2) How BPO workers and their families cope with the economic crisis alongside the pandemic, and 3) What are BPO workers’ demands during the pandemic and what are their stories of struggle to achieve these demands.